The ITIL® Master certification validates your ability to apply the principles, methods and techniques from ITIL in the workplace.
To achieve the ITIL Master certification, you must be able to explain and justify how you have personally selected and applied a range of knowledge, principles, methods and techniques from ITIL and supporting management techniques, to achieve desired business outcomes in one or more practical assignments.
Every ITIL Master candidate will select a different, personal range of experiences, so there is no fixed syllabus for this qualification. There is also no prescribed training course since the theory being tested will vary depending on the nature of the situation each candidate will choose.
In order to successfully qualify for the ITIL Master certificate, you must ensure you have extensive practical ‘hands-on’ ITIL experience and can demonstrate active involvement in implementation of the practices.