IT-as-a-Service Planning and Design


Duration: 5 Days

Course Summary

This expert-level course provides the knowledge and skills necessary to design cloud-based IT-as-a-Service (ITaaS) solutions. Building on the skills acquired in the Virtual Data Center and Cloud Infrastructure Planning and Design specialist-level course, it focuses on business, organizational, governance, technology, and service management aspects from a design-centric perspective. By utilizing lecture, discussions, case studies, design examples, and a series of interactive problemsolving labs, students will learn to design solutions which transform business operations and virtualized data centers into ITaaS environments. The course is applicable to enterprise, service provider, and existing virtualized data center operations considering ITaaS.

This course uses an ‘open' approach focusing on core concepts, principles, and technologies rather than specific products. To provide context, the course includes EMC specific examples and case studies.



Benefits those responsible to assess, architect, and design ITaaS cloud solutions.






Instructor-led / Virtual Instructor-led

Singapore: Upon Request
Malaysia: Upon Request
Thailand: Upon Request
India: Upon Request


  • Five or more years of design experience in compute, network and storage, including the design of virtualized infrastructures in support of key cloud attributes
  • Understanding of services lifecycle, cloud delivery and service models concepts.
  • Strongly recommend certifications or skills equivalent to VCP, CCDA and EMCDA.


  • Describe the IT-as-a-Service business transformational model
  • Perform an IT-as-a-Service assessment and propose a service delivery roadmap
  • Recommend and design an IT-as-a-Service service delivery model
  • Design and defend an IT-as-a-Service solution


Module 1: Transforming to IT-as-a-Service

Module 2: Strategy – Discover & Assessment

Module 3: Organization and Governance

Module 4: Planning and Design - Technology

Module 5: Planning and Design - Trust and Security

Module 6: Planning and Design - Service Creation and Management

Module 7: ITaaS Transformation Trends and Futures

What's Next



Date created: Saturday 16th of February 2019 06:36:00 PM
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