Integrating with the Salesforce Platform

////Integrating with the Salesforce Platform

Integrating with the Salesforce Platform

Course ID: DEV502 5 Days

Integrating with the Salesforce Platform


Integrating with the Salesforce Platform covers the key elements of how to design and implement all types of integrations with the Salesforce platform. The course introduces the major integration mechanisms available on the Salesforce platform, such as the APIs and the built-in declarative functionalities. Participants explore the technologies that play critical roles in
integrating with the platform, including the SOAP and REST APIs, Apex, the Streaming API, and outbound messaging. Cutting-edge integrations, such as integrating with Amazon’s Alexa, Facebook’s Messenger platform, and Heroku are also covered.



Integrating with the Salesforce Platform is ideal for customer developers, system integrators, architects, and independent software vendors (ISVs) new to the platform who want to learn how to design and build integration with the Salesforce platform cloud applications.




Instructor-led / Virtual Instructor-led

Malaysia: MYR9,000
India: USD3,000


It is not necessary to be a Salesforce platform developer to take this course; however, we recommend that participants be familiar with the Salesforce
platform and proficient in an object-oriented programming language such as Java or C#. Familiarity with JavaScript frameworks, such as Node.js, is also recommended, but not required.


  • Identify various integration techniques.
  • Develop methods for integrating with the Salesforce platform.
  • Identify the advantages of various integration techniques.
  • Integrate with the Salesforce platform web services.
  • Build custom web services.
  • Integrate with the Streaming and Bulk APIs.
  • Use Salesforce Connect and Heroku Connect to implement declarative integrations.
  • Implement single sign-on, social sign-on, and social customer service.
  • Embed external applications into the Salesforce user interface using Force.com Canvas.


Module 1: Integrating Overview

Module 2: Security

Module 3: Working with Salesforce Data

Module 4: SOAP API

Module 5: JSON

Module 6: REST APIs

Module 7: Integrating with Facebook Messenger and Amazon Alex

Module 8: Bulk API

Module 9: Streaming API

Module 10: Declarative Integration Features

Module 11: Integrating Using Heroku Connect

Module 12: Using the Data Loader as an Integration Client

Module 13: Apex and Integration

Module 14: Embedding Web Pages and Applications within Salesforce

Module 15: Computer Telephony Integration (CTI)

Module 16: Design Workshop

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