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Implementing Cisco Collaboration Applications

////Implementing Cisco Collaboration Applications

Implementing Cisco Collaboration Applications

Course ID: CAPPS 5 Days
   

Implementing Cisco Collaboration Applications

Overview

Integrating Cisco Unified Communications Applications (CAPPS) v1.0 is a five-day course that prepares the learner for integrating Cisco Unity Connection, Cisco Unity Express, Cisco Unified IM and Presence, and video into a Collaboration deployment. It describes voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified IM and Presence and Cisco Jabber integration options with Cisco Unified Communications Manager.

Description

Audience

  • Channel Partners
  • Customers
  • Employees

Certification

CCNP Collaboration

Exam

CAPPS: 300-085

Investment

Instructor-led / Virtual Instructor-led

Singapore: SGD4,500
Malaysia: MYR12,000
Indonesia: IDR37,500,000
Thailand: THB59,000
India: USD3,500

PREREQUISITES

  • Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, switching and routing
  • Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
  • Basics of digital interfaces, PSTN, and VoIP
  • Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployments

OBJECTIVES

  • Integrate Cisco Unity Connection with CUCM
  • Unity Connection System Settings, Schedules, and Distribution Lists
  • Integrate Unity Connection with Microsoft Active Directory
  • Use Cisco Unity Connection Partitions and Search Spaces
  • Implement Cisco Unity Connection Call Management
  • Build an Audiotext Application Using the Opening Greeting, Interview, and Call Handlers
  • Configure Directory Call Handlers
  • Configure Cisco Unity Connection Users, Class of Service, and Roles
  • Set Up Message Notification
  • Monitor and Troubleshoot Cisco Unity Connection and Cisco Unity Express
  • Integrate Cisco Unity Express with CUCM Express
  • Unity Express System Settings, Schedules, and Distribution Lists
  • Configure Cisco Unity Express Users and Class of Service
  • Unity Express Voice Mail Features, such as VoiceView and IMAP Messaging
  • Configure the Cisco Unity Express AutoAttendant
  • VPIM
  • Cisco Unified Instant Messaging and Presence
  • Configure CUCM for IM&P Integration
  • Cisco Unified IM&P and How to implement Jabber
  • Configure Jabber Clients for IM&P and Desk Phone Control
  • Deploy IP Phone Messenger
  • Configure Unity Connection Integration with Call Manager
  • Troubleshoot Cisco Unified IM&P
  • Deploy Cisco Collaboration Systems
  • Configure and Deploy with Cisco Prime Collaboration
  • Deploy a Video Infrastructure
  • Deploy and Configure Cisco TMS
  • Deploy and Configure Cisco VCS
  • Deploy and Configure Cisco MediaSense

COURSE CONTENT

Module 1: Cisco Unity Connection

Module 2: Cisco Unity Express

Module 3: Cisco Unified IM and Presence Implementation

Module 4: Video Provisioning and Integration in a Unified Communications Deployment

What’s Next

CIPTV1: Implementing Cisco IP Telephony and Video, Part 1
CIPTV2: Implementing Cisco IP Telephony and Video, Part 2
CTCOLLAB: Troubleshooting Cisco IP Telephony and Video

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