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Enterprise Voice and Online Services with Microsoft Lync Server 2013

////Enterprise Voice and Online Services with Microsoft Lync Server 2013

Enterprise Voice and Online Services with Microsoft Lync Server 2013

Course ID: 20337B 5 Days
   

Enterprise Voice and Online Services with Microsoft Lync Server 2013

Overview

This five-day instructor-led course teaches how to design and configure enterprise voice in Microsoft Lync Server 2013 and Lync Online services. This course will provide you with the knowledge and skills to configure and manage a Lync Server 2013 on premises, Lync Online in the cloud or in a mixed deployment. In addition, it will provide the skills needed by IT or telephony consultants to deliver a Lync based enterprise voice solution. This course will teach you how to configure Lync Server 2013, as well as provide guidelines, best practices, and considerations that will help you optimize your enterprise voice deployment. This course helps the student prepare for Exam 70-337.

Description

Audience

This course is intended for IT Consultants and Telecommunications consulting professionals with at least three months experience designing, planning, deploying, and maintaining solutions for unified communications (UC) with particular emphasis on enterprise voice over Internet protocol (VOIP). The student should be able to translate business requirements into technical architecture and design for a UC solution. The student should also have basic Windows Server 2012 navigation skills.

Certifications

MCSE: Productivity

Exam

70-337

Investment

Instructor-led / Virtual Instructor-led

Singapore: SGD3,500
India: USD3,000

PREREQUISITES

Before attending this course, students must have:

  • Minimum of two years of experience with Microsoft Lync technologies or similar telephony systems.
  • Completed Course 20336, Core Solutions of Microsoft Lync Server 2013 or equivalent knowledge of deploying Lync Server 2013 or Lync Online.
  • Experience deploying Lync clients, including end user and common area devices.
  • Familiarity with security, networking and high availability concepts.
  • Experience with monitoring and troubleshooting on Windows Server.
  • Understanding of Active Directory Domain Services (AD DS).
  • Experience managing an application remotely using Windows PowerShell 2.0 or newer.

OBJECTIVES

After completing this course, students will be able to:

  • Design a resilient enterprise voice solution
  • Design and configure network services for Lync 2013
  • Configure Lync Server 2013 voice features
  • Implement emergency voice services
  • Plan and configure a Lync Online or hybrid solution

COURSE CONTENT

Module 1: Voice Architecture

  • Architecture and Server Roles
  • Voice Features of Lync Server 2013
  • Site Topologies

Module 2: Configuring Basic Enterprise Voice Functionality

  • Introduction to Lync Voice Routing
  • Configuring Enterprise Voice
  • Defining Voice Policies
  • Assigning DID Numbers
  • How to Design a Dial Plan

Module 3: Designing Exchange Server 2013 Unified Messaging Integration with Lync Server 2013

  • Overview of Exchange 2013 Unified Messaging
  • Integrating Unified Messaging with Lync Server 2013

Module 4: Voice Applications

  • Call Park Service
  • Managing Calls to Unassigned Numbers
  • PSTN Conferencing
  • Overview of Response Group Services
  • Implementing Response Group Services

Module 5: Configuring and Deploying Emergency Calling

  • Introducing Location Information Server
  • Overview of Setup and Call Flow
  • Designing Location Policies
  • Implementing LIS
  • Address Discovery
  • User Experience

Module 6: PSTN Integration

  • Connecting to the PSTN
  • Connecting to the Existing PBX
  • M:N Interworking Routing
  • Call Routing Reliability

Module 7: Lync Server 2013 and Networking

  • Planning for Media Requirements
  • Call Admission Control
  • Planning for Call Admission Control
  • Media Bypass

Module 8: Phones and Devices

  • Introduction to Phones and Devices
  • Device Deployment
  • Lync Server 2013 Phone Management
  • Analog Device Support

Module 9: Lync Online Configuration and Migration

  • Office 365 Architecture
  • Deploying Lync Online
  • Lync Hybrid Scenarios

Module 10: Quality of Experience

  • Voice Quality Concepts
  • Exploring Lync Monitoring Server Components
  • Exploring Lync Monitoring Server Reports
  • RTP and RTCP Collected Information

Module 11: Voice Resiliency

  • Voice Resiliency in Lync Server 2013
  • Lync Pool Resilience
  • Branch Office Resilience

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