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Administration Essentials for New Admins

////Administration Essentials for New Admins

Administration Essentials for New Admins

Course ID: ADM201 5 Days
   

Administration Essentials for New Admins

Overview

Comprehensive and hands-on, Administration Essentials for New Admins is the core training that ensures your success with Salesforce. It’s a must for new administrators. We recommend administrators take this course before starting a Salesforce deployment or when taking over an existing deployment.

Description

Audience

  • New system administrators responsible for the setup, configuration, and maintenance of their organization’s Salesforce applications
  • Other groups that would benefit from deepening their knowledge of Salesforce, including power users, sales operations, and IT managers

Certification

Salesforce Advanced Administrator

Exam

Salesforce Certified Administrator exam

Investment

Instructor-led / Virtual Instructor-led

Malaysia: MYR9,000
India: USD3,500

PREREQUISITES

The prerequisites include a solid understanding of basic Salesforce concepts and functionality, and completion of the following online courses, which are available at help.salesforce.com.

  • Getting Started: Navigating Salesforce
  • Getting Started: Using the Sales Cloud

OBJECTIVES

Customize your application, including page layouts, fields, tabs, and business processes

  • Create a secure Salesforce environment
  •  Maintain and import clean data
  • Create high-value reports and dashboards
  • Set up workflow automation

COURSE CONTENT

Module 1: Getting Around the App

Module 2: Getting Your Organization Ready for User

Module 3: Setting Up and Managing User

Module 4: Security and Data Access

Module 5: Managing Data

Module 6: Administration Security

Module 7: Reports and Dashboard

Module 8: Automation

Module 9: Managing the Support Process*

What’s Next

Administration Essentials for Experienced Admins (ADM-211)

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